Help & Support

A mess is a shared household or hostel that pools food and bills. One person runs it as the manager; everyone else joins as a member. The app tracks meals, bazar, bills and deposits, then keeps a live ledger so no one argues about who owes what at month-end.

Sign in with Google or email and password. Create a mess and follow the setup wizard (meal setup, members, bill setup, opening deposits), or enter an existing mess’s invite code. A verified email pre-added by the manager may let you in immediately; otherwise wait for approval. Returning after leaving also needs approval.

If your verified sign-in email matches an active member the manager pre-added, you may join immediately. Other requests wait for manager approval, including returns after leaving. You can cancel a pending request and try another invite code.

Each day's breakfast, lunch and dinner are recorded on a calendar the whole mess shares. Guests and half-meals are included, so the shared food cost always splits fairly across who actually ate.

The primary manager records entries directly. On Premium, members submit meals, bazar, bill payments and expenses for approval; on the free plan the manager records these. Co-managers record meals and can record spending directly when no mess fund money is used. Fund deposits and withdrawals stay primary-manager-only. Find or withdraw pending submissions in My requests.

The ledger nets everything together: deposits into the shared fund, each bill and expense you're part of, and your share of the month's food cost (bazar split by meals eaten). A positive balance is credit remaining in your balance; a negative balance is an amount due to the mess. Both carry forward to the next month; closing does not refund or settle them.

Cancellations inform the dashboard count and pre-fill meal recording; they do not change the books themselves. Your food charge follows the meal units actually recorded, which the manager can correct. If an order cutoff is set, members cannot change today’s cancellation after that time.

The dashboard shows cash in hand and each person’s balance: “in credit” means they have contributed more than their costs; “due to mess” means their costs exceed their contributions. Both positive and negative balances carry forward when the month closes. Shop credit can make cash differ from total member balances because money is still due to shops. Bazar recorded before any meals also leaves food cost awaiting allocation.

Offline submissions marked “Will sync when online” still need server confirmation and approval. If one fails to reach the manager after reconnecting, check My requests. Actions marked “Needs internet” cannot be saved offline.

Balances and outstanding shop credit carry forward; the summary is saved under More → Monthly summaries. The primary manager can reopen the last closed month if its records remain. Member recording pauses during corrections until the month is closed again.

Premium adds co-managers, member submissions for approval, instant balance transfers, the shared shopping planner, poll creation, one-day menu overrides, shop credit accounts, monthly PDF reports, a higher member limit and longer history retention. Voting, meal cancellations and guest meal notices are free. Managers can record bazar, meals and bill payments on the free plan. Shopping lists add no accounting cost until a bazar entry is saved.

Anyone in the mess can buy or redeem Premium; it unlocks features for the whole mess. Buy in the app or on this website’s Upgrade page. On the web, send money to a listed mobile-financial-service number; payment is checked before Premium applies.

Web payments are checked before Premium is switched on, so there can be a short delay. If it hasn't applied after a while, email us with your mess name and the payment details and we'll sort it out.

Tap your profile header in More to edit your name, phone, date of birth or blood group, and manage your photo. Your sign-in email is displayed but cannot be edited here. Profile updates are synced to your linked mess memberships.

To leave, settle your balance, resolve pending requests involving you, and have no recorded meals in the open month. The primary manager must transfer the role first; a co-manager must be demoted first. Mess deletion follows its own member-vote process. For account deletion, see the account-deletion page for what is removed and what data remains.