Delete your account & data

This page explains how to delete your data from the Messtro app (developer: Mahdi Saifullah Srizan (operating as Bitflecks)), as required by Google Play.

Option 1 — In the app (recommended)

Open the app and go to More → Delete account. This deletes your account, profile, and notification tokens automatically:

• If you belong to any mess, you'll be asked to resolve each one first — leave it (as a member), or transfer the manager role / delete the mess (as a manager). This keeps every mess's shared accounting consistent for the members who remain.
• Once you have no mess memberships left, confirming the deletion removes your account and its data immediately — no waiting period, no email required.

Option 2 — Request deletion without the app

If you've uninstalled the app or can't sign in, send us a request from the email address of the Google account you use to sign in:

Or email us directly at bitflecks@gmail.com with the subject “Account deletion request”. We check the request came from the email address on the account, then action it — usually within a few days, and at most 30. One condition: we can only delete an account that no longer belongs to any mess. If you still belong to one and cannot sign in to leave it, tell us the mess name and we will ask its manager to remove you first.

What is deleted

• Your sign-in account and your central profile — the name, email, phone number and profile photo you set in the app.
• Your app notification tokens, so we can no longer send anything to your devices.
• Your uploaded profile photo, and any request to join a mess that is still awaiting a decision.

What may be retained

• Your name inside messes you were part of. Each mess keeps its own member record for you, including your name, email and phone as they were when you left. This is what keeps the balances and history other members still rely on attributed to a person instead of a blank. Deleting your account does not remove those; deleting the mess does.
• Shared mess data. A mess is shared among its members. Records you contributed to a mess that other members still rely on (for their own balances) may remain in that mess unless the mess itself is deleted. To remove those, delete the mess (if you manage it) or ask the manager to remove your records.
• Limited information we're required to keep for legal, security, or fraud-prevention reasons (for example, records of a completed payment), for only as long as necessary.
• The email address of an account that has used a free trial, kept so the same address cannot claim repeat trials. It is kept indefinitely and used for nothing else.

For more detail on what we collect and why, see our Privacy Policy.